You must notify Allegiant of any point discrepancies in your account within 6 months of the posting date of the transaction for which the adjustment is sought via Allegiant.com or myAllegiant™ Member Services. All passengers must Check In and get a boarding pass prior to flight departure. If you are traveling within 48 hours, please contact our Customer Care team. In an effort to keep our fares low for all passengers and to stay competitive, Allegiant does not allow exceptions to any policy. Yes. The POC may only be used in its battery-operated mode. by taping over exposed terminals or placing each battery in a separate plastic bag or protective pouch), Have a means of preventing accidental activation (key turned to “off” and removed, on/off switch in the “off” position, etc.) Allegiant’s mission and responsibility per our Contract of Carriage is to provide safe and comfortable air transportation for every customer. Medical devices travel free of charge, if they are self-contained and not comingled with personal items. If, during a booking, you are expecting to see a Saved Traveler and don’t, try to scroll down in the list. If you're traveling with a companion, ensure you sit together. Are there reasons to purchase additional seating? No baggage more than 100 lbs. After that time, unclaimed items are forwarded to System Baggage Service for salvage. Allegiant customers are eligible for exclusive savings on hotel rooms and rental cars as part of an airline ticket package. Update: Allegiant Air will require customers to wear face masks as of July 2, 2020.. They are headquartered in Las Vegas and fly to about 120 destinations. What are my options if my flight is returned to its origination city due to a weather advisory? myAllegiant™ members receive Complimentary Priority Boarding and One Free Beverage every time they fly Allegiant when they show their Allegiant credit card to the gate agent upon boarding and/or the flight attendant upon ordering a beverage. Passengers on a delayed flight are advised to arrive at the airport at least (2) two hours before the original scheduled departure time. The FAA requires all passengers over two (2) years of age to sit in their own seat. We offer great package deals on hotels and car rentals. You can prepay for your luggage and carry-on bags when you book your airline tickets. Online check-in is available starting 24 hours before and up to 45 minutes prior to departure. When in a container acceptable to Carrier, the following sporting equipment will be accepted for transport: Items found in the terminal or on the aircraft are turned into the local baggage service department. Can I get a refund if there has been a death in the family? A few backup ideas are to book Southwest flights with points, which can be redeposited into your account should your Allegiant flight take off without any delays. To add your POC or other device to an existing reservation, please visit our Manage Travel tab on our website. Allegiant Air was founded in January 1997 by Mitch Allee (owner, CEO), Jim Patterson (president) and Dave Beadle (chief pilot), under the name WestJet Express. To cancel your hotel only booking, please go to Hotel -> View or Modify your reservation to cancel your booking. Is not directly responsible for any other passenger on board. traveling with just the included personal item, How to Pack in Just a Personal Item Sized Bag. Log into Manage Travel or downloading the Allegiant App for iPhone or Android. The device must fit between the armrests in the down position, may not infringe on the seats of adjacent passengers and cannot be used in the exit row. Yes! Please visit our Travel/FAQ’s page specific to pets. What are my options if my flight is diverted to another airport due to a weather advisory? In order to keep our fares as low as possible, Allegiant offers many a-la-carte services you can add to your vacation for a fee. Exceptions to this cancellation and refund policy may include bookings related to special promotions and sales and on some holiday travel dates which are non-refundable. Please note,  ventilators, respirators, continuous positive airway pressure (CPAP) machines and Portable Oxygen Concentrators (POCs) are acceptable as checked or carry-on baggage. Can I redeem points earned on my Allegiant World Mastercard® without having a myAllegiant™ account? On many routes, it only operates a couple times a week, and it typically flies to smaller, regional airports. You can easily make changes as long as alternate seats are available and as long as you haven’t already printed or downloaded your boarding pass(es). Allegiant will not be liable for any meals, alternate transportation or any other overnight expenses incurred. Even though the local weather may indeed appear to be fine, it could be the case that weather conditions at the destination airport, along the route, or at higher altitudes may not be suitable for flying. Can I add another flight or another stop on my trip itinerary? For your convenience, advanced check-in is available online and via the Allegiant mobile starting 24 hours before scheduled flight departure. or to cancel the remainder of your ticket for a refund of all unflown segments. Federal law (49 U.S.C. Will I have to pay extra to change or cancel my reservation? Styrofoam coolers or boxes are not accepted by Allegiant. Fish and raw game meat may be accepted as checked baggage only if packaged in a leak-proof container (Styrofoam not accepted). Purchase the Trip Flex Protection plan with standard tickets for obtaining full refunds. Can I still bring a carry-on bag if I also have a stroller and a purse? Laptops, portable movie players, portable music players, and other approved devices can be used onboard the aircraft. The Transportation Security Administration (TSA) requires photo identification for all passengers over the age of 18, as well as for all passengers under the age of 18 who are traveling alone. It does offer some Legroom+ seats with up to 4 inches of extra legroom. Allegiant does not offer any type of in-flight entertainment at this time. Please make your hotel and rental car reservations in advance of your travel dates. This is a relatively cheap way to purchase a flexible ticket compared to major airlines, but if you’re looking to keep your flight as cheap as possible and don’t think you’ll be changing plans, just choose to decline, double-check all of the charges, and scroll down to enter your credit card information. You will be shown the exact amount of any credit due prior to confirming your trip cancellation. We know that life can be full of surprises. All passengers over the age of 18 must present an acceptable form of identification such as a driver’s license or passport. If you want to travel the airways for cheap, Allegiant Air is a low budget airline that appeals to money-conscious fliers. If you will be unable to use your airline ticket, simply cancel your reservation online using Manage Travel. About Allegiant show details. Customers will have to cancel the itinerary and rebook it at the current airfare and hotel rate. Yes. Here’s what a spokesperson had to say: “This matter has recently come to our attention. Such voucher will contain an expiration date based on date of issuance. When the "Fasten Seat Belt" sign is turned off, passengers operating their portable oxygen concentrator may continue to operate it while moving about the cabin. Changes in travel dates or your destination may result in an additional charge for one or more items in the bundle. Allegiant will only share customer information with selected vendors, this must be approved by the passenger in the booking process. Typically, delays occur due to aircraft type and weather conditions along the flight path or at the destination, which means that every airline’s schedule might be impacted differently. Are there items I am restricted from bringing in my luggage? About Allegiant's Baggage Policy Save money by reserving your checked and carry-on bags in advance. Please visit your airport Allegiant Baggage Service Office to complete a Damaged Baggage Report within (4) hours of arrival time. Will I see the voucher amount before I cancel my itinerary? The “Bonus” bundle includes a full-size carry-on bag, seat selection, and Trip Flex, which allows one free itinerary change or cancellation without an extra change fee. Passengers who have not purchased a seat assignment -- "Not assigned" -- will be assigned a seat by our system at no cost upon check-in. Ticket counters at the airport may only be open for a few hours on a couple days each week. The Federal Lacey Act requires labeling on all seafood or game transported across state lines. What should I do if I have a medical condition that prevents me from wearing a face covering? Examples: paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. For your safety, all carry-on and personal items must fit completely underneath a seat or in the overhead bin space and must not exceed the specified baggage dimensions which may be verified prior to boarding. Review Allegiant's Luggage Limitations of Liability. Golf bag (in a hard-sided golf bag carrying case provided by the passenger), including clubs, balls, and shoes; Fishing tackle box and fishing rod, so long as the rod is encased in a cylindrical fishing rod container suitable to Carrier for withstanding normal checked baggage handling without sustaining damage to the rod; Snow ski equipment encased in a container or containers acceptable to Carrier and including no more than one (1) pair of skis or one (1) snow board, one (1) pair of ski boots, and one (1) pair of ski poles; Water ski equipment encased in a container or containers acceptable to Carrier and including no more than one (1) pair of water skis and one (1) life preserver; Skateboard in a container or case acceptable to Carrier; Archery equipment, including a bow, arrows, and an average size target (large target stands cannot be accepted), so long as the bow and arrows are encased in a container acceptable to Carrier for withstanding normal baggage handling without sustaining damage to the equipment. If there has been a flight cancellation or if your flight is rescheduled to another day, your available options are: Visit Allegiant.com and select Manage Travel to view the options available for your itinerary. Proof of age, such as birth certificate, is required upon request. Allegiant Air ' s scheduled destinations (excluding charter operations) are listed below. will be checked at no additional charge at the ticket counter or gate and transported if the cargo compartment is large enough and if all federal HAZMAT safety regulations are satisfied. If you have any questions regarding travel with your device, please contact us. A credit voucher good for future travel will be issued for qualifying changes/cancellations. Four or more hotel nights or seven or more rental car days must accompany the member’s flight purchase and be booked through Allegiant. No, you need to have an account in order to redeem points. Can I use my laptop, cell phone, or other electronic device onboard? We’re sorry, but we can only accommodate one form of card payment for your purchase at this time. Are there seating restrictions for travelling with a portable oxygen concentrator? If you choose not to reserve a seat: At check in, whether online, via the Allegiant App for iPhone and Android, or at the airport, our system will assign you a seat from the remaining available seats on the plane. You can view your assigned seats during online check-in starting 24 hours before flight departure. Carrier will accept no more than a total gross weight of eleven (11) pounds of ammunition per passenger. Total maximum allowable dimension must not exceed 120 linear inches (305cms). Can I apply the Buy One Get One to an existing purchase? Nevertheless, if the airport ticketing hours work with your schedule, you can save Allegiant’s $18 each way ($36 roundtrip) “Electronic Carrier Usage Charge” for every passenger. Allegiant requires age verification for all passengers under the age of 18 who are traveling alone. What time should I arrive at the airport for my flight? This photo identification must be issued by a state or national government (such as a driver's license or passport). No, you may not bring your own alcohol on board. No, face coverings with exhalation valves are prohibited. We will not email or sell your Saved Travelers list in any situation. If your bag is gate-checked, we recommend you remove any valuables, keys, electronics, medications, fragile items, and items you may need during the flight. If your flight is rescheduled to another day, your itinerary will be automatically updated for you. Otherwise, a standard change fee applies to any ticket changes. will be accepted. For this reason, you may be able to save money by booking your flight at the airport counter. In the case that your bag is oversized and/or there is not room on board the aircraft for your carry-on bag, your bag will be gate-checked and you will be able to retrieve it at baggage claim at your destination airport. You may find that it is sometimes worthwhile to bundle a hotel with your airfare if you find the hotel you’re looking for is offered, but you can usually find a cheaper option somewhere else when booking separately. YES, If you are traveling with a POC or medical device that you intend to use during flight, plan to be seated in a window seat. Will this correct the booking I completed beforehand? At Airport Boarding Pass Print Out ($5 per Boarding Pass): Itinerary cancellations must be in accordance with Allegiant’s standard policy. Having the flights and hotel in the same booking allows Allegiant to provide you great savings and also help you in case of flight delays. A small fee will apply. Passengers may transport such devices on their person or in carry-on baggage; however, such devices may not be charged onboard the aircraft, nor may they be used. Please arrive at the airport at least 2 hours prior to your scheduled flight departure. If you need to find out the Allegiant Air Hours Of Operation, Holiday Hours & Allegiant Air hours … The user of the portable oxygen concentrator must comply with the following conditions to use the device onboard the aircraft: The user must be capable of hearing the unit's alarms, seeing the alarm light indicators, and have the ability to take the appropriate action in response to the various caution and warning alarms and alarm light indicators, or be traveling with someone who is capable of performing those functions; The user must ensure the portable oxygen concentrator is free of oil, grease or other petroleum products, is in good condition, and free from damage or other signs of excessive wear or abuse; The user must inform Allegiant that he or she intends to use a portable oxygen concentrator onboard the aircraft.